- Requirements -- the web pages output from the utility should work well with any Internet Standards based web browser, regardless of operating system, that conforms to the following W3C (World-Wide Web Consortium) standards:
- HTML 4 (Hyper-Text Markup Language)
- CSS 2 (Cascading Style Sheets)
That includes current web browser versions from Microsoft®, Netscape® and Qualcomm®, and online services such as AOL®, CompuServe®, MSN®, Prodigy® and others.
Password Inputs Note: with some web browsers, including Netscape Navigator v6, you must NOT "copy & paste" values into web form Password inputs. If you do, invalid input will be generated. Therefore, if you are using such a browser, you must type your password entries.
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- WebMAIL Logon -- click this link to go directly to the WebMAIL Logon web page.
- Renew Session -- click this link to reload the POP3 Domains Admin Utility web page. For security purposes, this web-based utility's sessions expire after a period of inactivity that exceeds a preset time delay--the Session Timeout value. If no actions are performed during a time period that is greater than or equal to the session timeout value, the session expires and you must reload the web-based utility and logon again before any new tasks can be performed. If you have let some time elapse while sitting at the Logon form before you submit it, click Renew Session to reload the page--otherwise, if the session timeout period expired, your Logon will fail and you'll receive a Session Expired error message.
- Password -- click this link to go to the POP3/WebMAIL Password Changer Utility to change your POP3/WebMAIL mailbox Password.
- Close This Window -- click this link to quit and close the browser window.
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- Logon Procedure -- logon to the web-based POP3 Domains Admin Utility by entering your POP3 mailbox email address and POP3 password into the appropriate input fields on the "Logon" web page, and then click the Logon button. See additional notes about the "Logon" web page below.
Access Note: only POP3 users designated as a POP3 Domain Administrator type in their mailbox properties may administer the mailboxes within their domain using this web-based utility. Site Administrators also get access to administer all of the POP3 domains within the site, as well as the WebMAIL Color Scheme Settings, by using the Site Postmaster e-mail address and password to Logon to this web-based utility.
- e-Mail Alias/Address -- you must enter your full email address here, with one exception--if your mailbox is in the same default local domain, or FQDN (Fully Qualified Domain Name), as the mail server,
then you may enter just your POP3 e-mail alias. The POP3 e-mail alias is the username part that comes before the '@' symbol in your e-mail address.
For example, if the FQDN of the host machine that is running the POP3 Server is pop.company.com and your e-mail address is
firstname.lastname@example.org, then you may just enter alias for this input. If, however, your e-mail address is
email@example.com, then you must enter the full e-mail address.
- e-Mail/POP3 Password -- enter your POP3 mailbox Password here. Your POP3 Password is the same password that you enter
for the "Incoming" (POP3) Mail Server in your e-mail software Account settings.
See the Password Inputs Note above, and the List of Characters that are allowed in POP3 Passwords in the section titled "New POP3 Password" below.
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- POP3 Domains Admin -- after you Logon to this web-based utility as the "Site Postmaster," you arrive at the "Administer POP3 Server Domains" web page. This domains web page lists the POP3 domains as links that you click to select for properties or deletion.
- New -- to add a new virtual domain to the POP3/MailDaemon configuration, click New and enter the new virtual domain name in the prompting dialog that pops up.
Only the following characters from the ASCII (a.k.a. US-ASCII) character set are allowed in Internet Domain Names:
Also--domain names must begin and end with a letter or digit; the maximum domain name label length (between dots) allowed is 63 characters; the maximum fully qualified host/domain name length allowed is 255 characters (including dots); and, the top level domain part (.us, .net, .com, etc.) may only contain letters and must be at least 2 characters in length.
- Properties -- to proceed to a domain's properties web page, where you can view and administer the mailboxes within that domain, click on the domain name in the domains list, verify that the domain name appears in the text box near the top of the page, and then click Properties
- Delete -- to delete a domain, and all of the mailboxes within that domain, click the domain name in the domains list, verify that the domain name appears in the text box near the top of the page, then click Delete. Note: final delete confirmation will be requested / required in a subsequent popup dialog.
- WebMAIL Colors -- click this link to go to the WebMAIL Color Scheme Settings web page. Note: only a POP3 Domain Administrator logged on as the Site Postmaster can gain access to the WebMAIL Colors link. For further details, see the topic titled WebMAIL Color Scheme Settings.
- Logoff -- to terminate the current web-based admin session, in other words, force the current web-based admin session to expire, click Logoff.
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- POP3 Mailboxes Admin -- if you Logon as a regular POP3 Domain Administrator, you arrive directly at this "Administer POP3 Domain Mailboxes" web page for your domain. If you are logged in as the "Site Postmaster," you arrive at this web page after clicking the Properties link for the domain from the domains admin web page, and there will be a hyperlink to POP3 Server Domains, which you can click to return to the "Administer POP3 Server Domains" web page.
Note: below the list of mailboxes, you may see a list with the heading "Other Aliases already in use as addresses in this domain:." The list contains mailbox aliases that are in use, for the domain being viewed, by mailboxes within the POP3 site. The web-based POP3 Domains Admin Utility allows you to create alternate alias lists for a mailbox consisting of other aliases within the mailbox'es domain. However, site administrators may also add aliases to mailboxes that are outside the mailbox'es domain, using the stand-alone executable POP3Admin Utility. Therefore, you may see aliases listed that you cannot find in any of the mailbox alias lists within the domain. As mailboxes and their aliases must be unique within the POP3 site, you cannot use an alias for a new or cloned mailbox if it already appears in the other aliases list.
- New -- to add a new mailbox in the domain, click New and enter the new Primary Alias for the mailbox in the prompting dialog that pops up. (The primary alias is the username part of the e-mail address, or the part before the @ symbol.) After entering the new primary alias in the popup dialog and clicking OK, the mailbox properties web page for the new mailbox will be displayed. At this point, the new mailbox has not actually been created yet--you must click APPLY New Properties after setting the desired mailbox properties. See the section titled Mailbox Properties for details about setting the mailbox properties.
Only the following characters from the ASCII (a.k.a. US-ASCII) character set are allowed in POP3 Aliases:
However, due to limitations placed by Windows on characters allowed in file system paths, the following characters are not allowed in Primary Aliases in this implementation:
To work-around this limitation, you can use these characters in the addresses of an "Other Aliases" list for the mailbox.
- Clone -- to clone an existing mailbox in the domain, click the mailbox name in the mailboxes list, verify that the mailbox name appears in the text box near the top of the page, click Clone and then enter the New Primary Alias for the cloned mailbox in the prompting dialog that pops up. (The primary alias is the username part of the e-mail address, or the part before the @ symbol.) After entering the new primary alias in the popup dialog and clicking OK, the mailbox properties web page for the cloned mailbox will be displayed. At this point, the cloned mailbox has not actually been created yet--you must click APPLY New Properties after setting the desired mailbox properties. See the section titled Mailbox Properties for details about setting the mailbox properties. The same notes (above) about characters allowed in primary aliases apply.
- Properties -- to proceed to a mailbox'es properties web page, where you can view and set the mailbox properties, click on the mailbox name in the mailboxes list, verify that the mailbox name appears in the text box near the top of the page, and then click Properties See the section titled Mailbox Properties for details about setting the mailbox properties.
- Delete -- to delete a mailbox, click the mailbox name in the mailboxes list, verify that the mailbox name appears in the text box near the top of the page, then click Delete. Note: final delete confirmation will be requested / required in a subsequent popup dialog.
- Logoff -- to terminate the current web-based admin session, in other words, force the current web-based admin session to expire, click Logoff.
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- Mailbox Properties -- you reach the "POP3 Mailbox Properties" web page from either a New, Clone or Properties link. If the mailbox properties are for a New or Cloned mailbox, the mailbox is not actually created until after you click APPLY New Properties.
- CANCEL & Return -- to cancel all changes made to the currently displayed mailbox, including creation of new or cloned mailboxes, click this hyperlink. (New and cloned mailboxes are not actually created until after you click the "APPLY New Properties." link.)
- APPLY New Properties -- to apply all the changes made to the currently displayed mailbox, including the creation of new or cloned mailboxes, click this hyperlink.
- Logoff -- to terminate the current web-based admin session, in other words, force the current web-based admin session to expire, click this hyperlink.
- Owner of this Mailbox is a POP3 Domain User | Administrator -- select one of the following options to set the access level for the mailbox user:
User -- select this option if the mailbox owner should NOT be given administrative access to the POP3 domain and its mailboxes.
Administrator -- select this option to give the mailbox owner administrative access to the POP3 domain and its mailboxes.
Note: these mailbox owner type settings have nothing to do with Windows user account types or privileges. POP3 Domain Administrators are merely given access to configure the mailboxes within their domain using this web-based utility. If the Site Postmaster address is a locally defined mailbox AND the user type is set to Administrator in that mailbox, then site administrators can Logon to this web-based utility using the Site Postmaster e-mail address and password to gain access to all the POP3 site's domains, and can add and remove domains using this web-based utility.
- New POP3 Password -- optionally enter a new POP3 Password for the mailbox that can be used immediately after applying the properties. The client must also enter this same password for the
"Incoming" (POP3) Mail Server in their e-mail software account settings.
Note: new passwords are required for New and newly Cloned mailboxes.
Only the following characters from the ASCII (a.k.a. US-ASCII) character set are allowed in POP3 Passwords:
In other words, blank passwords are not allowed; and, no spaces, control characters, or Extended ASCII characters are allowed. See also, the Password Inputs Note above.
- Confirm New Password -- reenter the new POP3 Password here to confirm that it is typed correctly. This step will help to prevent you from mistyping the new password, and consequently lock someone out of their mailbox. See also, the Password Inputs Note above.
- Mailbox Receives for -- select one of the following routing options for the mailbox:
Primary Alias -- only email bound for the primary address is routed to the mailbox.
All in Domain -- this mailbox will receive all email bound for any/all possible aliases in the domain, whether known or unknown.
Unknown in Domain -- this mailbox will receive/catch email bound for unknown aliases in the domain, in addition to receiving email bound for the primary alias.
Routing Option Notes: only one mailbox can receive for Unknowns in a domain; if a mailbox receives for All in domain, then there can be only one mailbox in that domain; the Primary Alias and Unknown in Domain routing options do NOT prevent the use of an Other Aliases List.
- Forward all -- check this checkbox, and enter an e-mail address into the adjacent "to:" text input box to enable e-mail forwarding, as follows:
to: -- if forwarding is enabled, all e-mail bound for this mailbox will be forwarded to the address entered into this text input box, including e-mail received for the primary alias, as well as that received via a routing option or a aliases/distribution list.
as Copy -- check this checkbox to have a copy of all forwarded messages retained in the mailbox. This can be useful for clients who travel, or have more than one office, and want to be able to view their messages using a different account, but still have all the messages available in their main mailbox when they return to home base.
Forwarding Caveat: e-mail forwarded by a mailbox that is local to the server to another mailbox that is local to the server, will NOT be re-forwarded again if the destination mailbox has forwarding enabled--local forwarding is limited to one hop.
Mailbox Autoresponder and Forwarding
The Mailbox Autoresponder function is only effective when set within the final destination mailbox. Although you may configure and store autoresponder settings in a forwarding mailbox, no autoresponse will be sent from a forwarding mailbox.
If you need both forwarding and an autoresponse, then configure the Autoresponder settings in the forward final destination mailbox. This applies to both local and remote forwarding.
This behavior is by design in order to prevent multiple autoresponses from being generated in reply to a single message; i.e., it prevents autoresponses at intermediate hops as e-mail is forwarded from mailbox to mailbox.
- Notify Postmaster -- check this checkbox, and enter a mailbox size into the adjacent "when Mailbox Size Exceeds" text input box to enable mailbox size notification, as follows:
when Mailbox Size Exceeds -- enter a numeric value between 5 and 1024 (MegaBytes) to have a notice (email message) sent to both the Site Postmaster and the mailbox owner when the mailbox size exceeds the set limit.
- Enable Autoresponder -- check this checkbox to have an automatically generated response (or so-called "Out-of-Office Reply") e-mail sent back to the senders in reply to every incoming message received at this mailbox. The Subject line of auto-response messages will be "Re: " followed by the subject line from the original message received. See also: Mailbox Autoresponder and Forwarding
Note: to eliminate potential bouncing loops between servers' auto-responders and/or bouncing loops due to non-deliverable addresses, a per-mailbox sender "Display Name" will be shown in the auto-response message header, but the auto-response sending address will not be the mailbox address. (Instead it will be an [unrouted] address used in common by all of the auto-responders on your server.) As a result, a "Reply" to an auto-response message will not be delivered; and therefore, the following notice Footer will be appended to all outgoing auto-responder messages:
This is an automatically generated response--please do not "Reply" to this message as no one will receive it.
Display Name -- enter a name that will be displayed as the Sender in all outgoing auto-response messages for this mailbox. For example, a name, company name, nickname, etc.
Note: the following characters will not be allowed in auto-responder display names:
" \ , < >
Autoresponse Text -- enter the message body text to be sent in all outgoing auto-response messages for this mailbox.
Autoresponse Text Example:
Note: all auto-response messages will be sent in Plain Text format and are limited to 4 KB in length. Single auto-response message lines longer than 997 characters will be "wrapped" with a CRLF line break (i.e., same as an 'Enter' key press) at the nearest white space or punctuation, respectively, preceeding the 998th character of that line, or after the 997th character of that line if there is no white space or punctuation preceeding it. To ensure that your message format appears as intended, keep each line of text shorter than 998 characters.
Thank you for contacting us. We are currently out of the office, but we will reply to your e-mail as soon as possible.
- Enable List -- check this checkbox to enable a list of aliases "for:" one of the following optional purposes:
Other Aliases -- select this option to use a list of alternate aliases, in addition to the primary alias, for the mailbox.
Distribution -- select this option to distribute every message received in this mailbox to a list of aliases (other mailboxes).
Other Aliases/Distribution Lists Notes: you may only view, add or remove aliases that are local to the mailbox'es domain using this web-based utility. However, site administrators can add addresses to "Other Aliases" or "Distribution" Lists that are outside the mailbox'es domain, using the stand-alone executable POP3Admin Utility. There may be addresses in the lists that are not local to the domain and therefore are not visible to you when using this web-based utility.
Alias / Mailbox -- to add an alias to the enabled/selected list type, enter it into this text input box and then click the Add To List hyperlink below. See also the notes above about Characters Allowed in Aliases
Add To List -- click this hyperlink after you have enabled and selected a list option and entered an alias to add to the list into the Alias / Mailbox: text input box. Afterward, the alias will appear in the alias additions list text area box adjacent to this link.
Reset (adds) -- click this hyperlink to clear the alias additions list of all entries.
Current List -- if a list type is already enabled and populated when the mailbox properties page is loaded, then this drop-down list will contain its (domain local) entries. You can select aliases in this drop-down list for removal from the current list and use/click the Remove From List hyperlink below.
Remove From List -- to remove an alias from the current list, select it in the Current List drop-down list, and then click this hyperlink. Afterward, the alias will appear in the alias removals list text area box adjacent to this link.
Reset (removes) -- click this hyperlink to clear the alias removals list of all entries.
List Add/Remove Notes: if you change list type, the "Current List" displayed is no longer applicable and additions/removals will not apply to it. It is therefore recommended that, if you change list type, you should immediately click "APPLY New Properties," and then return to the mailbox properties page to work with the new list.
You can apply both additions and removals to the same list at the same time. Aliases added to the additions and removals lists are queued in the list text area boxes until you click the "APPLY New Properties" link.
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- WebMAIL Color Scheme Settings --
- Example Views -- click this link to scroll down the page to see examples of how the current WebMAIL color settings appear. Note: Example Views reflect changes AFTER submitting with "Apply Changes." Some browsers may also require a "Refresh" and/or a cache purge before the changes will appear in the examples.
- Return to Domains Admin -- click this link to return to the "POP3 Domains Admin Utility" Logon web page.
- Close -- click this link to quit and close the browser window.
- Reset All To Original/Default -- click this button to reset all of the form inputs to the original installation default settings.
- Background Image: GIF | JPEG | None -- select one of these options to change the WebMAIL body background image or opt for no background image at all. Two background images are provided with WebMAIL, one GIF and one JPEG, which look virtually the same and have nearly the same file size.
To change the background image to one of your own custom design, create the image in either GIF (Graphics Interchange Format) or JPEG (Joint Photographic Experts Group) format. The file must be named either "bg.gif" (for GIF) or "bg.jpg" (for JPEG), and be placed in the /webmail virtual directory. (You must also select the corresponding background image format setting here in the WebMAIL Color Scheme Settings.)
The /webmail virtual directory is typically located at:
where, x is the system drive letter.
HTML Color Number Settings -- the following settings are required to be entered in standard HTML color number format; that is, the numbers, representing levels of Red, Green and Blue mix, are entered as ordered (RGB) hexadecimal byte triplets, with no spaces separating the three hexadecimal byte numbers. A hexadecimal byte is represented as a two digit hexadecimal number in the range 00 to ff, where each digit ranges from 0 to f (0-9,a-f). The triplets must be 6 digits in width, i.e., leading zeros must be used where necessary.
- Body Background: -- enter a RGB color number for the main body background for the web pages. If a background image is in use, this color will likely never be visible; however, as some browsers allow users to turn off the display of images, it is good practice to select a background color that matches, as closely as possible, the average color of the background image.
- Boxes Background: -- enter a RGB color number for the background color of bordered boxes, such as the Logon box, the Read Message box, etc. This color will always be visible because it covers the body background (color or image).
- Rules / Box Borders: -- enter a RGB color number for all Horizontal Rules and box Borders.
- Inbox Row Background #1 & #2: -- enter a RGB color number for Inbox message header listing rows. This is either of two Inbox listing row colors that can be set to give an alternating shades appearance, making it easier to see the boundary between listing rows.
- Headings Text: -- enter a RGB color number for accented headings, such as: Read Message, Compose Message, Message Signatures, etc.
- Regular Text: -- enter a RGB color number for all regular text in the web pages; e.g., e-mail message text, etc.
- Links: -- enter a RGB color number for all (unviewed) Links in the web pages.
- Viewed Links: -- enter a RGB color number for Viewed Links in the web pages. Viewed Links are links that you have already clicked on to go to the destination of the link (hence, viewed).
- Active Links: -- enter a RGB color number for Active Links in the web pages. The Active Link is the link that you last clicked.
- Link Hover: -- enter a RGB color number for the Link Hover color in the web pages. The Link Hover color is the color that a link will change to when you move your mouse pointer over the link. Some browsers do not support the link hover color feature, but for those that do, you can set the color here.
Apply Changes -- click this button to apply the WebMAIL Color Scheme Settings entered into the form above. The changes will be stored and applied to the WebMAIL configuration immediately, and you will be returned to this same web page so that you can view the updated color scheme.